I’ve been thinking a lot over the last several months about how my team and I work. This is somewhat about the actual work we do, but more about how we do it. My thinking was prompted by several factors. First, we felt like we were always maxed out on capacity. The metaphorical CPU was always pegged at 100%. As a consequence, we had long cycle times and lots of context switching. Second, much of the time we felt like we were struggling against the system to get work done. It felt harder than it should have been, was draining our energy, and hurting morale. Finally, we didn’t feel like we were collaborating as a team as much as we would like. We were operating in our own silos.
We needed a change.