A friend of mine in a professional group we’re in together asked me a question recently. He’s not in the IT field so he has a perspective I really appreciate. He gave voice to what a lot of companies out there might be thinking, “Why does every new IT provider I use tell me our old IT provider did it all wrong?” As someone leading a company that does various kinds of IT assessments, this was an eye-opener for me. Knowing my friend’s perspective, maybe we can be a little more sensitive to it in the future when we’re doing an assessment for a new client. Let me give some reasons why my friend might have this perspective.
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